Apr 2020 – Oct 2021
Global
– Global Leader of IBM’s Telecommunications, Media and Entertainment (TME) Industry Center of Competency. Team is in all geographies & markets to support our clients worldwide
– Mission to fuel growth by building, selling and implementing industry leading differentiated market service solution offerings to meeting critical business imperatives of our customers
– Company achieved a key mission of making “Watson AI Impact 1 Billion Consumers” and creation of four “Industry Blockchain platforms”.
– At the forefront of making Intelligent Workflow and 5G / EDGE technologies real for enterprises across globe by deploying, scaling and replicating B2B solutions globally.
– Creation of a dedicated Telco 5G & Network Industry business unit in IBM Consulting

Vice President & Senior Partner; Global Leader AI 5G Blockchain; Telco Media Entertainment Industry
Full-time
Jan 2018 – Mar 2020
Global
– Leading team of Watson AI practitioners to sell & deliver in Global Industry Center of Competency
– Infusing 5G, EDGE, IoT & Blockchain with AI solutions to build Industry platform ecosystems
– Recognized thought leader in building Industry specific Cognitive Go-To market offerings globally
– Driving innovation across Digital Customer Experience, Network OSS & Enterprise Transformation
– Leads IBM Industry innovations at Mobile World Congress (MWC), TMForum, NAB, IBC, IBM THINK and other global industry events

Partner – Global Leader: Watson AI, IoT Networks; Telecommunication Media & Entertainment Industry
Full-time
Jan 2016 – Dec 2017
Global
– Innovating Cognitive Watson AI solutions for Telecommunication Media & Entertainment Industry
– Applying Cloud, Mobile, Analytics solutions for Telco, Media & Entertainment clients worldwide
– Expertise in Virtual Agents, Digital Chatbots, Cognitive Network Operations, Field Service Advisor
– SME in Watson AI API’s, Products and Architecture; Building intents, Corpus and Watson Media

Partner – North America Communications Sector
May 2015 – Apr 2016
Toronto, Canada
– Account Partner at Bell Canada; Recognized Communications Sector Leader
– Trusted adviser; Creating value and helping my client with their strategic business imperatives
– P&L responsibility; Sales, Delivery, Profit and Innovation on programs
– 50% YoY growth for 5 consecutive years across Wireline, Wireless, SAP & Digital Experience
– Solutions include Wireless Mobile, Media, IBM-Apple Industry applications, Internet of Things(IoT)

Associate Partner – Canada Communications Sector
Mar 2011 – Apr 2015
Toronto, Canada
– Focus on Telecommunications, Media & Entertainment Industry
– P&L responsibility; Sales, Delivery, Profit and Innovation on programs
– Expertise in Next Generational Business (BSS) and Operations (OSS) support systems
– Thought leader in QA Domain, Testing services and Continuous Integration

Delivery Project Executive – Canada Telecommunications Industry
Jun 2009 – Mar 2011
Toronto, Canada
– Responsible for Program delivery of large transformational initiatives for clients
– Managed team of over 350+ practitioners
– Analytics, Digital customer experience; self serve applications
– Communications sector clients (Rogers, Bell Canada)

Senior Managing Consultant
Jan 2006 – Jun 2009
– Negotiating and bringing to successful closure complex engagements
– Oracle Enterprise Applications, SAP Program Manager
– P&L responsibility; Financial management, compliance and regulatory processes
– Canadian clients (Teknion, CWB, Finning, Govt of Canada)

Managing Consultant – Canada Oracle Practice
Oct 2002 – Dec 2005
– Implementation of Enterprise Data Warehouse , Business Intelligence systems.
– Team Leader and Program Management expertise
– Outsourcing Finance, HR and Procurement Business Process Functions
– Implementation of systems for large Global clients in USA (GM, Dana, Cigna)

Advisory Board Member: David Nazarian College of Business and Economics
Feb 2022 – Present
Northridge, CA, United States
Ranked in 2022 as Best Business School under category of Best On-Campus MBA by Princeton Review, the David Nazarian College of Business and Economics aspires to be a leader in developing our diverse student population with the knowledge, abilities, and opportunities to navigate and shape a changing marketplace, improving economic prosperity and societal well-being in the Southern California region and beyond.
The Advisory Board of the David Nazarian College of Business and Economics was established to assist the Dean in ongoing qualitative growth of the College. The College Advisory Board serves as the primary advisory body, providing advice and counsel for the College’s academic and professional programs. Additionally, the Nazarian College Advisory Board plays an important role in fundraising efforts aimed to address strategic initiatives.
CSUN Announcement

Board Member – Alliance for Telecommunications Industry Solutions
Jun 2020 – April 2021
Washington, District of Columbia, United States
– Member of the ATIS Board. With over 150 member companies, ATIS is a standards organization that develops technical, operational standards and solutions for the Information & Communications Technology industry, headquartered in Washington, D.C.
– ATIS is accredited by the American National Standards Institute (ANSI). It is the North American Organizational Partner for the 3rd Generation Partnership Project (3GPP), a founding Partner of the oneM2M global initiative, a member of and major U.S. contributor to the International Telecommunication Union (ITU), as well as a member of the Inter-American Telecommunication Commission (CITEL)
ATIS Board Members

Principal – North America Oracle Practice
Aug 1997 –  Oct 2002 (5 years 3 months)
– Oracle, PeopleSoft ERP Technical & Functional Consultant
– Implementation of PeopleSoft Billing, AR, Asset Management for Fortune 100 clients
– Financial Services expertise focusing on Banking, Insurance, Financial Markets
– North American clients (BMO, CIBC, TD, Sunlife, ACE Insurance

Software Engineer
Jul 1995 – Jul 1997 (2 years 1 month)
– Development of Billing solutions including migration from legacy systems to Oracle platform
– Integration of Telco Business Support System (BSS) applications with new solution
– Deploying and configuring the solution to multiple BT locations across UK
– Building custom reports for Network Operations Center (NOC) monitoring and control